How hotel front desk managers can bring in millions to the business

Hotels tend to get an influx of visitors over the weekends and holidays. Clients sometimes make bookings before hand while others do it on the spot. The first person who comes into contact with this client is the hotel front desk manager.

This is the person who gives all information regarding available accommodation rooms and pricing, meal packages offered at the facility and any other activities to engage in.

Clients, who vary in terms of gender, age, financial status, temperament and so on, make decisions on how much to spend according to the treatment offered by the front desk manager.

Remember, a front desk manager is responsible for the client’s satisfaction while at the hotel. Therefore, the tone, way of answering queries and persuasion skills employed could go a long way in the amount of money a client may spend during their stay.

To achieve this, it is imperative to create collaborative efforts from the hotel owner, hotel managers, marketing team down to all the staff members. This way, a front desk manager and officers understand the dynamics of payment, services offered and assessment of clients to entice them on certain packages that could be appealing to them.

The Africaner Hotel Management System offered by #ufanisiafrica has become the go-to for hoteliers seeking ways of maximizing revenues.

Automated services in this system includes; registration of staff and their work stations, accommodation pricing, discounts offered, available bookings and much more.

This is your ultimate management tool for your hotel business.

Contact us today through sales@ufanisiafrica.com or ufanisiafrica@gmail.co